About The Position

Performs clerical duties on the unit under the direction of the Licensed Nursing Personnel. Utilizes professional communication skills between personnel within the department, and to other departments in relation to patient care. Presents a personable and professional attitude to physicians, patients, families, visitors, and co-workers at all times.

Requirements

  • High School Diploma or GED/Equivalent (required)
  • Experience in charging supplies (required)
  • Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
  • Understanding of computer operating systems and general navigation of electronic environments.
  • Ability to use Microsoft Office

Nice To Haves

  • Previous clerical/computer experience and medical terminology strongly preferred.
  • Experience with software systems.

Responsibilities

  • Support the mission, vision, and values of the organization
  • Interacts effectively with patients, physicians, nurses, visitors, and other customers utilizing effective verbal and non-verbal communication skills
  • Maintains the patient record by properly stickering, identifying, and filing all patient documents
  • Forwards all medical records to the HIM department upon discharge
  • Ensures station census is accurate and all patients are correct in computer systems
  • Maintains clean and organized workstations
  • Reports hazards and unsafe practices to leadership or other appropriate individuals
  • Orders, stocks, and maintains clerical supplies and patient care documents
  • Writes legibly and transcribes communication accurately
  • Maintains compliance with all company policies, procedures and standards of conduct
  • Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
  • Performs other duties as assigned
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
  • Maintains confidentiality and protects sensitive data at all times
  • Adheres to organizational and department specific safety standards and guidelines
  • Works collaboratively and supports efforts of team members
  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
  • Honoring and caring for the dignity of all persons in mind, body, and spirit
  • Ensuring the highest quality of care for those we serve
  • Working together as a team to achieve our goals
  • Improving continuously by listening, and asking for and responding to feedback
  • Seeking new and better ways to meet the needs of those we serve
  • Using our resources wisely
  • Understanding how each of our roles contributes to the success of UofL Health
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