Unit Coordinator - Hospice of Cincinnati - Inpatient Unit

TriHealth•Cincinnati, OH

3d•Onsite

About The Position

Step into a meaningful role within our Hospice Care Team as Unit Coordinator dedicated to supporting patients and families during some of life’s most vulnerable moments. You’ll serve as a trusted resource for nurses, physicians, caregivers, and loved ones, helping maintain comfort, dignity, and continuity of care. This opportunity is ideal for someone who is compassionate and confident working independently in a field-based or home‑care setting. A passion for supporting colleagues, providing calm reassurance, and upholding the highest standards of patient-centered care will make you an invaluable part of our hospice mission.

Requirements

High School Diploma or GED Degree or GED (Required)
Capable of operating office and clerical equipment
Computer skills
Candidates must be proficient with computer systems, possess basic keyboarding skills, and be able to perform computer-related tasks.
Strong communication skills and flexibility are essential.

Nice To Haves

Compassionate and confident working independently in a field-based or home‑care setting.
Passion for supporting colleagues, providing calm reassurance, and upholding the highest standards of patient-centered care.

Responsibilities

Supports daily operations and patient care coordination.
Managing patient flow.
Responding to calls and call lights.
Supporting interdisciplinary collaboration.
Ensuring compassionate, efficient service.
Performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect.
Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.).
Relays accurate and complete information.
Maintains confidentiality.
Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.).
Demonstrates ability to appropriately respond to and prioritize work.
Removes medications from the tube system and places in appropriate locked cabinet.
Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert).
Demonstrates knowledge/use of emergency systems, policies and procedures.
Performs computer down time procedures according to unit/TriHealth guidelines.
Demonstrates/maintains knowledge of organizational and unit changes.
Supports organizational and unit changes.
Acknowledges need for self growth and accountability.
Identifies areas for self improvement.
Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents, accurate transcription of physician orders in facilities not yet live on TriHealth Connect).
Is knowledgeable of the function/operation of equipment specific to the role on the unit.