Unit Coordinator, Emergency Room, 32 Hour, Evenings 1-9P

UMass Memorial Health•Marlborough, MA

45d•$19 - $30•Onsite

About The Position

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Under the supervision of the Director, performs a variety of clerical/clinical duties in support of the unit.

Requirements

High School diploma/GED
One or more years of Clerical/Administrative experience
Experience in a hospital or health care setting preferred
Computer skills required
Knowledge of Medical Terminology required
Excellent interpersonal skills
Demonstrated prioritization and organizational skills
Strong customer service focus

Nice To Haves

Medical Assistant certification
Experience in a hospital or health care setting preferred

Responsibilities

Performs clerical functions for the Inpatient and Partial Hospital Program (PHP) as assigned a) Collect and monitor charge slips and enter billing b) Type letters and documents as requested. c) Prepares daily paperwork for Partial Hospital Program. d) Assemble PHP charts daily. e) Disassemble PHP charts and review for accuracy and completion f) Sends original chart documentation to medical records. g) Faxes Primary Care Provider, release of information and discharge information as appropriate. h) Completes daily census sheet for PHP i) Orders, receives and stocks inventory of stationary, forms and other necessities as needed. j) Completes and submits necessary monthly reports to Department of Mental Health.
Facilitates effective communication and coordinates unit activities. a) Answers telephone appropriately and courteously. b) Takes and relays messages in a timely manner. c) Places calls as requested to physicians, and other professional or ancillary services. d) Greets and directs visitors, physician, and staff from other departments. e) Opens, sorts and routes mail accurately and in a timely manner. f) Maintains scheduling for workplace violence certification registration
Program Schedule Management. a) Coordinate billing/insurance/registration matters with Patient Accounts department. Fax/receives booking forms. b) Ensure patients are pre-registered in system.
Staff Scheduling: In collaboration with unit Director and Manager of Partial Hospital Program, responsible for ensuring necessary staff coverage for the 24 hour inpatient service and Partial Hospitalization Program. a) Completes schedule in a timely fashion and in accordance with MNA contractual guideline and hospital policies and procedures. b) Manages all changes including available staffing needs and staff sick calls while ensuring necessary coverage is available.
Weekly Payroll: In collaboration with Unit Director and Partial Hospital Manager, submits weekly payroll for Inpatient Service and Partial Hospital Program. a) Monitors staff submissions for pay. b) Ensures accuracy of financial accounts.
Assists the supervisors by performing administrative duties as requested.
Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Maintains, regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.