Unit Clerk (Medical Records / Administrative Support)
About The Position
Pediatric Specialty Care (PSC) at Hopewell is seeking a dependable, detail-oriented Unit Clerk to support their nursing and clinical teams while helping deliver life-changing care to incredible kids. This role is crucial for keeping the unit running smoothly, supporting communication across departments, coordinating appointments and records, and ensuring children receive organized, timely, compassionate care. PSC cares for medically fragile and technology-dependent children in a warm, home-like environment. The mission is 'Incredible Kids… Life-Changing Healthcare.' This position offers meaningful work supporting pediatric healthcare in a stable, full-time environment with a supportive leadership team and opportunities for growth within healthcare administration.
Requirements
- High School Diploma or GED required
- Must be at least 21 years of age
- Strong computer skills (Microsoft Office, typing, data entry)
- Ability to read, write, speak, and understand the English language at an intermediate or more advanced level
- Organized, dependable, and able to multitask
- Friendly, professional communication skills
Nice To Haves
- Experience with medical terminology preferred
- Experience with electronic medical records (EMR) preferred
- PointClickCare experience highly valued
Responsibilities
- Maintain and organize medical records and documentation
- Schedule appointments, labs, dental, audiology, and diagnostic services
- Support admissions, discharges, and care plan documentation
- Order and manage nursing unit supplies
- Assist with EMR updates and census accuracy
- Support pharmacy reviews, prior authorizations, and insurance updates
- Answer calls and assist staff, families, and visitors professionally
- Provide administrative support to DON, ADON, and nursing leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
