Unit Clerk - Weekends Only

Emory•Atlanta, GA

About The Position

The Unit Clerk supports unit and departmental operations by answering telephones, greeting visitors, screening calls, taking messages, and directing callers and visitors to appropriate staff. The role may include paging staff and responding to patient requests through the patient intercom system. The clerk receives and transcribes physicians’ orders according to established guidelines; records, updates, routes, and maintains patient-record information in accordance with department protocols and applicable guidelines; and maintains confidentiality. The position also coordinates medical tests, supplies, equipment, treatments, and special dietary needs as ordered by a physician. It enters and retrieves data for patient charges and supply orders and reconciles patient charges daily to support accurate billing. Additional duties include operating standard office equipment, maintaining and ordering office supplies and forms, completing purchase requisitions, receiving supplies, and performing related responsibilities as required. The scheduled shift is 7:00 a.m. to 7:30 p.m. on Saturdays and Sundays.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.
Ability to meet the described physical demands, including lifting and carrying objects up to 25 pounds.
Use of personal protective equipment, including respirators, as applicable to assigned work area and tasks.

Responsibilities

Answer unit or department telephones and greet visitors according to departmental procedures.
Screen calls, take messages, direct callers and visitors to appropriate staff, and page staff when necessary.
Receive and transcribe physicians’ orders according to established guidelines.
Record, update, route, and maintain patient-record information in accordance with department protocols and applicable guidelines while maintaining confidentiality.
Operate standard office equipment, including telephones, copiers, fax machines, and computers.
Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
Respond to patient requests through the patient intercom system and relay information to appropriate staff for immediate attention.
Arrange medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
Enter and retrieve data related to patient charges and supply orders, and reconcile patient charges daily to support accurate billing.
Perform related responsibilities as required.