Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member. May page staff member if necessary. Receives and transcribes physicians' orders according to established guidelines. Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines. Routes records to appropriate department or staff and maintains confidentiality of information. Operates standard office equipment including telephones, copiers, fax machines, and computers. Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies. Responds to patient requests via patient intercom system. Relays information to appropriate staff for immediate attention. Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician. Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process. Performs related responsibilities as required.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED