Unit Clerk

Emory•Atlanta, GA

6d•Onsite

About The Position

At Emory Healthcare, we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. This role answers unit/department telephones and greets visitors, screens calls, takes messages, or refers callers/visitors to appropriate staff. It may involve paging staff members if necessary. The Unit Clerk receives and transcribes physicians' orders, records, updates, and maintains information in patient records, and routes records to the appropriate department while maintaining confidentiality. They operate standard office equipment, manage office supplies and forms, and respond to patient requests via the intercom system, relaying information to staff for immediate attention. Additionally, this role arranges for medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician. They enter and retrieve data related to patient charges and supply orders, including daily reconciliation of patient charges for accurate billing. This position performs related responsibilities as required.

Requirements

A high school diploma or equivalent.
One year previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answers unit/department telephones and greets visitors according to departmental procedure.
Screens calls and takes messages or refers caller/visitor to appropriate staff member.
Receives and transcribes physicians' orders according to established guidelines.
Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines.
Routes records to appropriate department or staff and maintains confidentiality of information.
Operates standard office equipment including telephones, copiers, fax machines, and computers.
Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
Responds to patient requests via patient intercom system.
Relays information to appropriate staff for immediate attention.
Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician.
Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.
Performs related responsibilities as required.