Unit Clerk - Perinatal- PT - Day/Evening

Arnot Health System•Elmira, NY

3d•Onsite

About The Position

The Unit Clerk is responsible for coordinating various activities on the unit, including greeting and directing visitors, patients, physicians, and staff. This role assists with new admissions, discharges, and transfers, ensuring patient charts are accurate and up-to-date. The Unit Clerk also supports the nursing staff with non-clinical duties, such as managing patient equipment and unit supplies.

Requirements

High school diploma required or comparable work experience may be accepted as a valid substitute for formal educational credentials.
Training in secretarial skills and medical terminology preferred.
Evidence of skill in writing and verbal communication very important.
Good verbal and written communication skills are essential.
Must be able to maintain a high degree of accuracy under stress, complete monotonous detail work without error and handle several tasks at once.
Must be willing and able to learn terminology and equipment operation.
Good penmanship necessary.
Maintains confidentiality.
Normal speech, vision, hearing are necessary.
Must be physically able to operate telephone, fax machine, copy machine, and handle medical records and other documents.

Nice To Haves

Training in secretarial skills and medical terminology preferred.
Evidence of skill in writing and verbal communication very important.

Responsibilities

Greets patients and visitors at the desk in a friendly, courteous manner, presenting a positive image and directing them to appropriate areas.
Provides timely notification for absence or tardiness and demonstrates flexibility in work schedule to meet unit needs.
Coordinates patient admissions, completing admission documents, assisting with room assignments, initiating medical records, and notifying nurses of stat orders.
Coordinates patient discharge/transfer, preparing medical records and taking completed records to HIS.
Answers telephone efficiently and courteously, relaying messages and calls to appropriate personnel and patients.
Answers patient intercom promptly and courteously, referring requests to appropriate personnel.
Processes physician orders, ensuring completion and notifying nurses of new orders.
Coordinates patient activities, noting departures and returns, notifying other departments of status changes, and assisting with obtaining equipment and supplies.
Maintains medical records in an orderly manner, ensuring charts are supplied with needed forms and ID labels.
Operates copy and fax machines.
Makes appointments for patients and arranges transportation as requested.
Assists the Unit Director with data collection for Quality Improvement (QI) studies.
Monitors patients' charts for history, physicals, consents, and other important documents.
Keeps desk stocked with needed clerical supplies.
Initiates and monitors work orders for Facility Engineering and Clinical Engineering.
Participates in department staff meetings and unit clerk meetings, completing mandatory in-services and committee assignments.
Answers patient call lights and assists with patients as appropriate.
May be required to perform other duties as qualified.
Attends all annual mandatory educational programs as required by position.
Understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting in a friendly and caring way, being attentive to customer needs, and taking initiative to maintain communication.