Unit Clerk

Willow Valley Communities • East Lampeter Township, PA

21h • Onsite

About The Position

Full-Time Unit Clerk at Supportive Living | Willow Valley Communities. This role supports the skilled care team at The Glen, where teamwork, excellence in care, and community come first. As a Unit Clerk, you’ll be a vital part of daily operations—serving as a key connection point between Residents, families, clinical staff, and visitors while ensuring medical records and unit documentation are accurate, organized, and up to date. In this role, you’ll support the nursing and interdisciplinary team by ensuring smooth administrative and clerical operations within the skilled care unit.

Requirements

• At least one year of experience using Microsoft Office
• Familiarity with medical terminology
• Strong communication, organization, and attention to detail
• Ability to multitask in a fast-paced healthcare environment while maintaining compassion and professionalism

Responsibilities

• Preparing and assembling medical record charts for newly admitted Residents
• Supporting admissions, discharges, and transfers, including paperwork and physician orders
• Creating door tags, name tags, and ID bracelets for Residents
• Photographing new Residents and maintaining current photos for identification systems
• Filing hospital records and documentation accurately in Resident charts
• Communicating census updates and room changes to appropriate Team Members
• Scheduling physician appointments, notifying families, arranging transportation, and maintaining shared calendars
• Preparing documentation packets for off-site physician visits
• Ordering supplies as requested by the nursing team
• Completing daily and weekly nursing reports
• Answering phones, greeting visitors, directing guests, and relaying messages
• Distributing mail, newspapers, flowers, and menus to Residents
• Processing lab and x-ray requests under the direction of licensed nursing staff
• Assisting with Resident safety efforts, including fall-risk monitoring and redirection of wandering Residents (no hands-on care unless qualified)
• Supporting physician visits by prepping charts and consult materials
• Managing physician orders, test results, dictation, and compliance tracking
• Coordinating beauty shop appointments and maintenance requests
• Creating memorial materials to honor deceased Residents with dignity and care

Benefits

• Excellent medical, dental, and vision coverage with competitive premiums
• Generous PTO package plus an extra paid day off for your birthday
• Tuition reimbursement and scholarship opportunities
• Clear paths for career growth and internal advancement
• Access to WVC amenities such as fitness centers, cafes, spa services, and swimming pools
• Regular Team Member recognition events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees