Unit Clerk - TCU - Days

Trinity Health • Philadelphia, PA

3d • Onsite

About The Position

The primary objective of this position is to provide quality of care. Responsible for the direct and/or indirect care of patients assigned utilizing professional nursing skills and knowledge. The Transitional Care Unit (TCU) is a specialized unit focused on patient recovery and rehabilitation. As a Unit Clerk on this unit, you will play a crucial role in ensuring the smooth operation of the unit and supporting the nursing staff in delivering excellent patient care.

Requirements

• High School Graduate/Equivalent

Nice To Haves

• Technical School/1 Year College & 2-4 years experience preferred

Responsibilities

• Protects the privacy and confidentiality of patients and employees.
• Greets visitors, patients, families and physicians and directs them professionally. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect.
• Establishes and maintains a positive working rapport with all physicians and nursing staff. Works as a team member demonstrating a positive, supportive and helpful attitude towards patients, families, visitors, co-workers and physicians.
• Promotes and maintains a safe, clean and orderly environment according to regulatory standards. Ensures compliance with regulatory requirements, laws and standards – Joint Commission, Dept of Health.
• Answers patients call lights and assists them promptly. Answers the telephone using Trinity’s phone etiquette standards, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual. Maintains communication resources, ex: Phone lists, on-call schedule, provider phone numbers.
• Assures all patients have a correct identifying wristband daily.
• Prepares charts for new admissions and transfers assuring all required forms are placed appropriately in the chart. Places laboratory results, test results and other documentation in the appropriate section of the patients’ chart.
• Monitors supply inventory, completes and directs requisitions for supplies, forms, equipment or services required. Orders equipment and supplies for patient care according to the physician’s orders. Notifies proper personnel of any equipment malfunctions.
• Establishes and maintains open lines of communication with the Nurse Manager and communicates any problems, concerns or issues promptly to the Nurse Manager. Appropriately seeks assistance of the nurse manager or designee for conflict resolution.
• Willingly accepts and performs other duties as assigned.

Benefits

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
• Work/Life balance with flexible schedules.
• Free onsite parking.
• Referral Rewards Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED