Unit Clerk

Emory Healthcare•Atlanta, GA

4h•$18 - $21

About The Position

The Unit Clerk provides clerical and administrative support for a healthcare unit. The role answers telephones, greets and directs visitors, manages patient records and information, processes physicians' orders, and coordinates patient-related requests and services. It also involves operating office equipment, maintaining supplies, and entering and reconciling patient charges and supply orders. The scheduled shift is 7:00 p.m. to 7:30 a.m.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answer unit or department telephones and greet visitors according to departmental procedures; screen calls, take messages, and direct callers or visitors to appropriate staff.
Page staff members when necessary.
Receive and transcribe physicians' orders according to established guidelines.
Record, update, and maintain patient-record information in accordance with department protocols and federal, state, and organizational guidelines.
Route records to the appropriate department or staff and maintain confidentiality.
Operate standard office equipment, including telephones, copiers, fax machines, and computers.
Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
Respond to patient requests through the patient intercom system.
Relay information to appropriate staff for immediate attention.
Arrange medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
Enter and retrieve data related to patient charges and supply orders, including daily reconciliation of patient charges to support accurate billing.
Perform related responsibilities as required.