Unit Clerk- Permanent Part Time - Evening (NU)

Sienna Senior Living • Vaughan, ON

1d • Onsite

About The Position

The Unit Clerk is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. If you’re passionate about being a part of a team that is committed to the Team Member Experience and driven by innovation and growth, then join us!

Requirements

• Completion of grade 12 education.
• Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
• Excellent verbal and written communication skills.
• Positive attitude and proven customer service skills through related work experience.
• Proven organizational skills and ability to multi task.
• Problem-solving and complaint resolution skills.
• Excellent customer service skills in all personal interactions with visitors, families, residents and team members.
• All applicants must successfully pass the prescribed Vulnerable Sector Check.

Nice To Haves

• Experience in a Healthcare industry an asset.
• Additional applied courses i.e. office administration preferred.

Responsibilities

• Responding to all resident and visitor inquiries as to their first priority in a diplomatic manner.
• Ensures all complaints are forwarded to the Manager in writing.
• Greeting all visitors to the building and ensuring that their needs are addressed in a pleasant and unhurried fashion.
• Conducts mini tours in accordance with policies and procedures.
• Provide clerical and computer support to all managers as requested.
• Complete the required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
• Performing other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED