Unit Clerk (Transportation/Appointment Scheduler)

Avardis Health•Norfolk, VA

2d•Onsite

About The Position

Looking for qualified Unit Clerk to join our team! Are you organized, detail-oriented, and passionate about creating a positive and efficient work environment? Join our team as a Unit Clerk We are a resident and employee-focused community seeking a dedicated and driven professional to assist in building a culture of excellence and care.

Requirements

High School Diploma or GED equivalent (required).
Strong organizational, communication, and interpersonal skills.
Compassionate, dedicated, and committed to delivering high-quality service.
Long Term Care Facility Scheduling experience
Must have two (2) years' experience in similar position.

Responsibilities

Record medical and administrative information in accordance with Company established charting and documentation policies and procedures.
Maintain the Daily Census Report and submit to Nurse Supervisor/Charge Nurse.
Maintain an up-to-date roster of residents for your assigned unit.
Answer telephone, page calls; deliver messages to residents, etc., as necessary.
Maintain a current listing of emergency phone numbers for your assigned unit.
Maintain and forward daily tardy and absentee reports to the Business Office.
Record appropriate resident identification data on designated medical records, wristbands, ID cards, etc., as required.
Transcribe physicians' orders to care plans, medication cards, treatment plans, etc., as required.
Record vital signs as directed.
Forward new diet orders and/or diet changes to the Director of Dining Services.
Keep nursing service personnel informed of residents' appointments.
Assist in arranging for and making resident appointments for diagnostic and therapeutic services.
Notify the resident's responsible party when there is a change in the resident's condition as instructed.
Notify, as instructed, the resident's responsible party when the resident is involved in an accident or incident as instructed.
Fill out and complete accident and incident reports as directed.
Admit, transfer, and discharge residents. Assist in arranging for transportation, packing residents' belongings, escorting them to discharge/transfer area, loading, etc., as necessary.
Assist in the completion of necessary medical and administrative records upon the resident's admission, transfer, and/or discharge.
Notify the Nurse Supervisor/Charge Nurse should a resident be discharged without a physician's order.
Forward completed charts of discharged residents to the Medical Records/Health Information Department.
Direct visitors to resident rooms, office areas, etc., as necessary
Embrace Company's core values and incorporate them into one's daily job function.
Demonstrate respect and compassion in every interaction.
Conduct oneself with the highest degree of honesty and integrity in every interaction.
Demonstrate a passion for caring as evidenced by interaction with co- workers, residents, families and visitors.
May be trained and assigned to perform the Customer Care Liaison duties as needed.
All other duties as assigned.