Unit Clerk - Emergency Services - Full Time

Guthrie Enterprise • Binghamton, NY

4d • Onsite

About The Position

Be the organizational heartbeat of patient care. As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient. About Guthrie Lourdes Hospital: Join a 197-bed acute care hospital known for supporting its nurses and recognized nationally as a top place to work, including Modern Healthcare, Forbes, and Newsweek. Recognized as a Top Healthcare Employer: Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well-being, including: Best Places to Work 2025 – Modern Healthcare America's Greatest Workplaces in Healthcare 2025, 2026 – Newsweek America's Best-In-State Employers (PA) 2025 – Forbes America's Best Employers for Healthcare Professionals 2025 – Forbes America's Best Employers for Women 2025 – Forbes

Requirements

• Demonstrates appropriate population specific communication skills.
• Recognizes, troubleshoots and initiates corrective action needed on equipment.
• Follows hospital and nursing department policies and procedures regarding the care and use of equipment and supplies.
• Complies with all policies of the hospital and nursing department.
• Utilizes proper body mechanics to prevent injury to self or patients.
• Demonstrates organizational and time management skills.
• Completes work within a timely manner according to department guidelines.
• Maintains neat and clean work area.
• Orders and maintains clerical supplies as necessary.
• Orders necessary unit equipment and supplies.
• Performs errands in a timely manner.
• Demonstrates strong communication and organizational skills.
• Ability to communicate using telephones, intercom, computer systems.
• Answers telephone promptly and politely, identifying self, title, and department.
• Receives and sends messages in an accurate and timely fashion.
• Communicates with the patients, family, and members of the health care team in a concise, tactful and considerate manner.
• Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non verbal communications.
• Implements Downtime process and procedures including order interpretation and transcription as necessary.
• Notifies RN of any stat order.
• Registers patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines.
• Assists in the orientation of new employees.
• Attends and participates in unit council and unit clerk meetings (70% attendance).
• Demonstrates awareness of need for self‐growth by assessing strengths and weaknesses and establishing written goals.
• Demonstrates willingness to accept non‐routine work assignments as appropriate.
• Encouraged to participate in community activities.
• Is authorized to access secured storage areas in the performance of essential job functions and duties.
• Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations.
• Seeks supervision and guidance when appropriate.
• Supports the philosophy of the hospital and of the department of nursing.

Responsibilities

• Responsible for clerical duties, communication and reception duties on assigned nursing units.
• Provides general support to both clinical and non‐clinical.
• Demonstrates appropriate population specific communication skills.
• Actively participates maintaining a safe environment.
• Recognizes, troubleshoots and initiates corrective action needed on equipment.
• Follows hospital and nursing department policies and procedures regarding the care and use of equipment and supplies.
• Complies with all policies of the hospital and nursing department.
• Utilizes proper body mechanics to prevent injury to self or patients.
• Demonstrates organizational and time management skills.
• Completes work within a timely manner according to department guidelines.
• Maintains neat and clean work area.
• Orders and maintains clerical supplies as necessary.
• Orders necessary unit equipment and supplies.
• Performs errands in a timely manner.
• Demonstrates strong communication and organizational skills.
• Ability to communicate using telephones, intercom, computer systems.
• Answers telephone promptly and politely, identifying self, title, and department.
• Receives and sends messages in an accurate and timely fashion.
• Communicates with the patients, family, and members of the health care team in a concise, tactful and considerate manner.
• Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non verbal communications.
• Implements Downtime process and procedures including order interpretation and transcription as necessary.
• Notifies RN of any stat order.
• Registers patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines.
• Assists in the orientation of new employees.
• Attends and participates in unit council and unit clerk meetings (70% attendance).
• Demonstrates awareness of need for self‐growth by assessing strengths and weaknesses and establishing written goals.
• Demonstrates willingness to accept non‐routine work assignments as appropriate.
• Encouraged to participate in community activities.
• Is authorized to access secured storage areas in the performance of essential job functions and duties.
• Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations.
• Seeks supervision and guidance when appropriate.
• Supports the philosophy of the hospital and of the department of nursing.

Benefits

• Medical, Dental, and Vision coverage starting the first of the month after hire
• PTO starts Day 1
• Voluntary 403(b) Retirement Plan with Employer Match through Fidelity
• Employee Assistance Program providing confidential support for personal and professional well-being
• Shift Differentials and Premiums for evenings, nights, weekends, and float coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed