UNIT CLERK - EMERGENCY DEPT

Independence Health SystemGreensburg, PA

About The Position

The Nursing Unit Clerk performs clerical functions related to the admission, discharge and continued hospitalization of the patient. This position ensures that physicians and other clinicians are enables and supported in the accurate, effective, efficient and safe use of the electronic patient record. The Unit Clerk contributes to the organization of the department as well as to the delivery of patient care within the parameters of hospital policies and performs receptionist duties.

Requirements

  • High School Diploma or GED.
  • Sound judgment, problem solving skills, strong oral and written communication skills, ability to follow directions from other team members; works independently assigned duties.
  • Strong organizational skills, Proficient keyboarding skills.

Nice To Haves

  • Medical Terminology.

Responsibilities

  • Acts as a role model of service excellence exemplifying courtesy, compassion, and responsiveness towards all customers (patients, families, visitors, physicians, and other members of the health care team).
  • Demonstrates effective use of communication techniques in a professional and courteous manner and takes thorough messages.
  • Contributes to the delivery of direct and indirect patient care within the parameters established by hospital policy, procedure, protocol and standards of care.
  • Supports the physician and other clinicians in the effective and safe use of the electronic medical record and electronic functions such as Computerized Physician Order Entry (CPOE) and documentation.
  • Provides assistance to nurse manager for business related tasks including but not limited to: Unit schedule Payroll Scheduling of educational programs Maintains inventory and ordering of supplies
  • Maintains a collaborative relationship with physicians and other health care providers to achieve desired patient outcomes and assure a continuous flow of patient care.
  • Participates in unit performance improvement activities designed to enhance the quality of patient care and customer service.
  • Demonstrates leadership by utilizing the behaviors inherent to the role of the unit clerk.
  • Assists in the department's compliance with state, JCAHO, OSHA and other regulatory agencies.
  • Provides for patient safety in compliance with hospital and nursing department policies.
  • Other duties as assigned.
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