Huc - Unit Clerk - Emergency Department

Independence Health System Careers • Mount Pleasant, PA

1d • Onsite

About The Position

The Health Unit Clerk will perform clerical functions related to the admission and discharge of patients and to the organization of the department. This role contributes to the delivery of direct and indirect patient care within the parameters established by hospital policy, procedure, protocol and standards of care. The clerk will assist in meeting patient care needs as directed, transcribe and enter physician orders via the order entry system, and collect, document, and report ongoing patient care data as directed. They will appropriately place reports/results on patient records following review by the RN, utilize appropriate etiquette when answering the telephone and intercom, and take and relay messages appropriately and timely. The clerk will make patient rounds as requested to address patient needs and the physical environment, and assist in developing an educational process for the provision and coordination of patient care activities that promote and maintain health, foster self-care, and improve outcomes. They will obtain resources as needed, report to the RN/LPN information regarding the patient's readiness to learn, and maintain a collaborative relationship with physicians and other healthcare providers to achieve desired patient outcomes and assure a continuous flow of patient care. Additional duties include performing chart management functions, notifying the RN promptly of a 'stat' order, assisting in maintaining appropriate staffing levels by identifying and contacting replacement staff as needed, and participating in unit performance improvement activities designed to enhance the quality of patient care and customer service. The clerk will also assist in data collection as requested, recommend modifications for performance improvement, and demonstrate leadership by utilizing the behaviors inherent to the role. They will demonstrate an ability to solve problems utilizing critical thinking skills and seek assistance from their immediate supervisor when appropriate, while maintaining accountability for their actions. The role involves functioning effectively as a resource person, acting as a patient advocate, and performing effectively in the role of preceptor/mentor to new hires and/or students. The clerk will assist in maintaining/decreasing organizational/department costs, assist in the department's compliance with state, JCAHO, OSHA, and other regulatory agencies, and assist in continuous survey readiness for inspections and surveys. Adherence to the infection control process, including standard precautions, is required to reduce the risk of acquiring or transmitting infections. The clerk will oversee that sufficient and proper supplies are maintained on an assigned unit and provide for patient safety in compliance with hospital and nursing department policies. They will utilize two forms of patient identification before implementing any form of patient care, assume appropriate team role during code situations or mock codes, and respond effectively during emergency situations, including internal and external disasters. The clerk will assist in maintaining a safe and clean environment for patients, visitors, and staff. Other duties as assigned.

Requirements

• High School Diploma, GED or higher level of education.
• Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart.
• When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Nice To Haves

• Experience in Healthcare setting
• Experience with medical terminology

Responsibilities

• Perform clerical functions related to patient admission and discharge.
• Organize the department.
• Contribute to the delivery of direct and indirect patient care.
• Assist in meeting patient care needs as directed.
• Transcribe and enter physician orders via order entry system.
• Collect, document, and report ongoing patient care data.
• Place reports/results on patient records following RN review.
• Answer telephone and intercom using appropriate etiquette, and relay messages.
• Make patient rounds to address patient needs and physical environment.
• Assist in developing an educational process for patient care activities.
• Obtain resources as needed.
• Report patient readiness to learn to RN/LPN.
• Maintain collaborative relationships with physicians and other healthcare providers.
• Perform chart management functions.
• Notify RN promptly of a 'stat' order.
• Assist in maintaining appropriate staffing levels by contacting replacement staff.
• Participate in unit performance improvement activities.
• Assist in data collection process.
• Recommend modifications for performance improvement.
• Demonstrate leadership and problem-solving skills.
• Maintain accountability for actions.
• Function as a resource person.
• Act as a patient advocate.
• Perform effectively as a preceptor/mentor to new hires and/or students.
• Assist in maintaining/decreasing organizational/department costs.
• Assist in the department's compliance with regulatory agencies.
• Assist in continuous survey readiness.
• Adhere to infection control processes.
• Oversee that sufficient and proper supplies are maintained.
• Provide for patient safety.
• Utilize two forms of patient identification.
• Assume appropriate team role during code situations or mock codes.
• Respond effectively during emergency situations.
• Assist in maintaining a safe and clean environment.
• Other duties as assigned.

Benefits

• Actively promotes a Lean work culture
• Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development.
• Strives for behavior consistent with being committed to Excela’s missions, vision and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED