About The Position

The Unit Clerk/Care Partner is a dual-role position providing direct patient care and administrative support for assigned nursing units. Under the direction of an RN or LPN, the role assists patients with daily care needs and supports efficient unit operations by managing clerical functions, coordinating information, and serving as a communication hub for the healthcare team. The position provides care to patients of all ages. ICU and IMC assignments also include obtaining blood samples using venous and capillary phlebotomy methods, with accurate patient identification, specimen labeling, and handling. This is a per-diem role with a flexible schedule; hours vary by assigned department, and weekends and holidays may be required. The position requires frequent standing, walking, bending, lifting, pushing, and pulling, as well as regular exposure to blood, body fluids, communicable diseases, and other healthcare-related hazards. CPR certification is required or must be obtained in accordance with organizational policy.

Requirements

  • High school diploma or GED.
  • No experience required.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work effectively in a fast-paced healthcare environment.
  • Basic computer and telephone proficiency.
  • Strong attention to detail and documentation skills.
  • Ability to work collaboratively within an interdisciplinary team.
  • Compassionate, patient-focused approach to care.
  • CPR certification is required or must be obtained in accordance with organizational policy.
  • Ability to lift up to 50 pounds and assist with moving patients over 100 pounds using Safe Patient Handling equipment.
  • Compliance with hospital policies, infection-prevention standards, patient-safety guidelines, and quality-improvement initiatives.

Nice To Haves

  • Previous healthcare, clerical, customer service, or administrative experience.
  • Phlebotomy competency is required for ICU and IMC assignments.

Responsibilities

  • Assist with patient care under the direction of an RN or LPN, including hygiene, toileting, feeding, range-of-motion exercises, mobilization, transfers, ambulation, surgical preparation, simple dressing changes, and postmortem care.
  • Lift, turn, and position patients using Safe Patient Handling equipment when appropriate and follow mobility protocols.
  • Observe confused or difficult patients and sit with patients requiring one-to-one observation for safety or suicide precautions when assigned.
  • Perform and document vital signs, heights and weights, intake and output, bowel movements, activities of daily living, and other activities.
  • Collect urine, stool, and sputum specimens and instruct patients in proper collection techniques.
  • Complete EKGs, monitor glucose in non-critical-care areas, conduct bladder scans, provide basic ostomy care, discontinue Foley catheters, remove peripheral IV catheters, apply external catheters or incontinence devices, and administer cleansing enemas as assigned.
  • Supervise incentive spirometry and perform other assigned exercise protocols.
  • Transport patients, equipment, and blood products to and from patient-care areas; serve, set up, and retrieve trays; distribute water pitchers; and order and distribute nourishment.
  • Support patient safety and satisfaction by answering call bells, participating in patient rounding, and reporting signs of abuse to nursing staff.
  • Recognize, troubleshoot, and initiate corrective action for equipment issues; maintain a neat, tidy, and safe environment; manage patient belongings during admission, transfer, and discharge; and ensure equipment is stored properly.
  • Recognize emergency situations and initiate the appropriate plan of action; notify the RN or LPN of changes in a patient's condition.
  • Follow hospital and nursing department policies and procedures, support the hospital and nursing department philosophy, and maintain CPR certification and practice.
  • Use equipment and supplies appropriately and cost-effectively, charge supplies accurately, and use available resources prudently.
  • Participate in performance-improvement activities to improve service and care.
  • Communicate effectively with patients, families, and healthcare-team members; use telephones and computer systems; answer calls promptly and professionally; and send and receive messages accurately and in a timely manner.
  • For ICU and IMC assignments, obtain quality blood samples from all age groups using venous and capillary phlebotomy methods and standard safety equipment, following regulatory requirements and collection procedures.
  • Perform other duties as assigned based on departmental needs.

Benefits

  • Competitive compensation based on experience and applicable organizational pay practices.
  • Employee wellness programs.
  • Career advancement within an integrated healthcare system.
  • Collaborative and supportive work environment.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service