Unit Clerk - Behavioral Health - Full Time - Days

Trinity Health•Mason City, IA

7d•Onsite

About The Position

Under the supervision of the clinical nurse manager, clinical leader/charge and/or registered nurse performs receptionist and secretarial duties on the clinical unit. Serves as a communication liaison on the clinical unit.

Requirements

High school graduate or GED or equivalent required
Basic computer experience required.
Must read, write, or speak English
Must have basic computer skills and knowledge with word and excel programs.

Nice To Haves

Preferred active CNA license when driver for the unit
Experience in a clerical role preferred.
Ability to work flexible hours
Ability to learn through on-the-job training
Self-motivated, detail-oriented individual able to work with minimum supervision.
Ability to work on multiple projects at one time and flexibility to meet department needs.

Responsibilities

Assures the medical record is adequately supplied and in proper order. IE: prepare chart for admission, update patient information daily.
Prioritizes requests for services and performs tasks in a timely manner.
Assures the workstation equipment is functioning appropriately, office supplies are adequate (not excessive) and maintains an updated working knowledge of new equipment and technology. Keeps workstation/area organized, neat, and clean.
Obtains supplies via phone and on-line ordering. Places calls and work orders to other departments as needed.
Transcribes and/or enters written physician orders, completes necessary forms, requisitions, and communication of all orders approved/reviewed by RN. Places and maintains manual orders and prints appropriate downtime forms as needed.
Answers telephone and provides information/messages to patients and medical staff in a professional and respectful manner.
Maintains record (inventory) of computers and other equipment for all devices assigned to department/unit. Troubleshoots low-level computer/equipment issues. Performs routine maintenance on computers/equipment devices and utilizes appropriate processes/systems to communicate computer/equipment problems/issues.
Handles patient paperwork, discharges, admissions etc. Arranges transportation services for patients’ admissions, appointments, and tests.
Have adequate office skills such as organizing, filing, and scheduling.
Maintains required department confidentiality and abides by HIPPA regulations.