Unit Claims Manager - Auto

Intact FC • Mississauga, ON

1d • CA$87,200 - CA$106,600 • Hybrid

About The Position

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. We’re looking for a Unit Claims Manager, Auto, to join our growing team!

Requirements

• University degree or any combination of training and experience deemed relevant for the role
• At least 3 years experience in claims handling
• Excellent computer skills and knowledge
• Have a strong sense of personal responsibility
• Cares about people
• Create an open and honest environment
• Act with integrity
• Customer inspired
• Strive for excellence

Nice To Haves

• Working towards or completion of CIP designation is an asset
• Bilingual (French and English) is considered an asset.

Responsibilities

• Directs and coordinates the activities of the adjusters related to the processing of claims in order to achieve objectives in terms of commitment, management of excess costs, efficiency and customer service.
• Contributes to the achievement of corporate and regional objectives by measuring team performance, ensuring quality of claims handling, level of compliance with standards, procedures and productivity.
• Manage the activities of his/her team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork and guiding their technical training.
• Participate in the improvement of operational processes.
• Make decisions for his/her team regarding the processing of claims and the payment of indemnities in accordance with company standards.
• Promote the brand image and business principles to partners.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Pension offerings provide flexibility and long-term security for our employees beyond their careers.
• Opportunity to receive guaranteed income for life via our defined benefit pension plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree