About The Position

This position is responsible for ensuring patients and families have a positive patient experience by exhibiting PRIDE behaviors, rounding, collaboration, teamwork, and a positive attitude. The role requires good communication and customer service skills, the ability to work in a fast-paced environment, and proficiency in answering call bells and telephones with proper etiquette. The Unit Associate will also attend to the functions of the unit, manage bed assignments, and collaborate with nurses, nursing assistants, and leadership to promote a positive patient experience.

Requirements

  • Good communication skills/customer service.
  • Must be able to work in a fast-paced environment and have positive customer service skills.
  • Answering call bells and telephones using proper phone etiquette.

Responsibilities

  • Ensuring patients and families have a positive patient experience by exhibiting PRIDE behaviors, rounding, collaboration, teamwork and a positive attitude.
  • Good communication skills/customer service.
  • Must be able to work in a fast-paced environment and have positive customer service skills.
  • Answering call bells and telephones using proper phone etiquette.
  • Attending to the functions of the unit, bed assignments, working with the nurses, nursing assistants, and leadership to promote a positive patient experience.

Benefits

  • Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance.
  • Short-Term and Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan: Employer match, additional non-elective contribution
  • PTO & Paid Sick Leave
  • Tuition Assistance, Advancement & Academic Advising
  • Parental, Adoption, Surrogacy Leave
  • Backup and On-Site Childcare
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Benefits, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance
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