Unit Assistant

SSM Health • Madison, WI

4d • Onsite

About The Position

Join our NICU team and help provide exceptional support for patients, families, and caregivers in a compassionate healthcare environment. This is a clerk-level role performing routine clerical work with clearly defined procedures under direct supervision.

Requirements

• No education required
• No experience required
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.
• None

Nice To Haves

• Strong communication and customer service skills
• Experience navigating Electronic Health Records (EHR)
• Ability to multitask in a fast-paced environment
• Strong teamwork and collaboration skills
• Excellent attention to detail and organizational abilities
• Comfortable interacting with families, providers, and interdisciplinary team members

Responsibilities

• Assists in maintaining records and systems, receives and prepares information for processing or entry.
• Composes, types and transcribes correspondence, forms, reports, presentation materials and other written communications as required. Routes written communications as appropriate.
• Communicates with others in person, telephone, and/or email. May receive and screen visitors and handles general inquiries.
• Assists with preparing for and facilitating meetings, conferences, programs and/or special events.
• Establishes and maintains filing systems. Orders and stocks supplies.
• May enter information from a variety of sources into computer database(s) and verify data entered into computer by checking printouts/reports for errors and correcting as required.
• Performs other duties as assigned.

Benefits

• Eligible team members receive one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed