Unit Assistant Emergency Department

AscensionIndianapolis, IN
Onsite

About The Position

Perform administrative and clerical duties in support of an assigned clinical area. Greet patients, visitors, and new admissions. Answer general inquiries and schedules patients for appointments. Answer, screen, and route telephone calls. Perform general clerical duties including filing, email correspondence, and mail distribution. Create various reports and documents as assigned. Help patients/residents with basic technology and social media. Communicate with patients, families, physicians and other healthcare team members about patient care. Perform unit safety checks. Assist with meeting patient needs and escalate as appropriate. May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility. May assist with stocking supplies and keeping unit and patient rooms clean and orderly. May maintain staff schedules and timekeeping as assigned.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • BLS Provider preferred. American Heart Association or American Red Cross accepted.

Nice To Haves

  • BLS Provider preferred.

Responsibilities

  • Perform administrative and clerical duties in support of an assigned clinical area.
  • Greet patients, visitors, and new admissions.
  • Answer general inquiries and schedules patients for appointments.
  • Answer, screen, and route telephone calls.
  • Perform general clerical duties including filing, email correspondence, and mail distribution.
  • Create various reports and documents as assigned.
  • Help patients/residents with basic technology and social media.
  • Communicate with patients, families, physicians and other healthcare team members about patient care.
  • Perform unit safety checks.
  • Assist with meeting patient needs and escalate as appropriate.
  • May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
  • May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
  • May maintain staff schedules and timekeeping as assigned.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
  • Ways to give back to your community
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