Unit Assistant

SSM Health • Madison, WI

6d • Onsite

About The Position

Clerk level role performing routine clerical work with clearly defined procedures under direct supervision. Join our NICU team and help provide exceptional support for patients, families, and caregivers in a compassionate healthcare environment.

Requirements

• No education required
• No experience required
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.
• None

Nice To Haves

• Strong communication and customer service skills
• Experience navigating Electronic Health Records (EHR)
• Ability to multitask in a fast-paced environment
• Strong teamwork and collaboration skills
• Excellent attention to detail and organizational abilities
• Comfortable interacting with families, providers, and interdisciplinary team members

Responsibilities

• Assists in maintaining records and systems, receives and prepares information for processing or entry.
• Composes, types and transcribes correspondence, forms, reports, presentation materials and other written communications as required.
• Routes written communications as appropriate.
• Communicates with others in person, telephone, and/or email.
• May receive and screen visitors and handles general inquiries.
• Assists with preparing for and facilitating meetings, conferences, programs and/or special events.
• Establishes and maintains filing systems.
• Orders and stocks supplies.
• May enter information from a variety of sources into computer database(s) and verify data entered into computer by checking printouts/reports for errors and correcting as required.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed