Unit Assistant I - Emergency Department - Days

UAB St. Vincent's•Trussville, AL

About The Position

The Unit Assistant I performs administrative and clerical duties in support of an assigned clinical area in the Emergency Department. The role includes greeting patients and visitors; handling telephone calls; maintaining files and patient charts; distributing mail; and communicating with patients, families, physicians, and other healthcare team members about patient care according to protocol. The assistant schedules patient appointments, supports physicians and clinicians with software and order-entry processes, and assists with patient transfers and discharges. Additional duties include coordinating meetings and meeting rooms, sending notices, recording meeting minutes, and maintaining timekeeping changes and staff schedules in computer systems.

Requirements

High school diploma equivalency or one year of applicable cumulative job-specific experience is required.
Required professional licensure or certification may be used in lieu of education or experience, if applicable.

Nice To Haves

BLS Provider certification is preferred; American Heart Association or American Red Cross certification is accepted.
No additional preferences.

Responsibilities

Greet patients and visitors.
Answer, screen, and route telephone calls; maintain files; distribute mail; and perform other general clerical duties.
Communicate with patients, families, physicians, and other healthcare team members about patient care according to protocol.
Schedule patient appointments in a timely manner.
Assist physicians and clinicians with programs and software for order-entry processes, transfers, and discharges.
Assemble and maintain patient charts.
Coordinate and schedule meetings and rooms with the appropriate person, and send notices as requested.
Maintain meeting minutes.
Enter and maintain timekeeping changes and staff schedules in computer systems.