Unit Administrative Assistant - 12 Hour Shift

Circle of LifeSpringdale, AR
Onsite

About The Position

The Unit Administrative Assistant is an integral member of the Inpatient Unit. This position may work between Bentonville and Springdale locations, and will assist with covering weekends and holidays when needed. This position is scheduled for 7am-7pm shifts. The role involves answering telephones, greeting guests, volunteers, and families, and communicating patient information verbally, in writing, and electronically. The assistant must be proficient in the Electronic Health Records system for data entry, report generation, statistical information collection and documentation, and maintaining patient care records. They are required to assist in answering call lights and notifying nurses or appropriate team members for follow-up. Assistance with patient care may be required if licensed as a CNA. The role may also require working outside of normal schedule and at other locations.

Requirements

  • High school, GED and/or on-the-job education sufficient to perform the duties of the position
  • Excellent communication and interpersonal skills
  • Computer skills
  • Telephone skills
  • Ability to read, write, and speak English proficiently
  • A team player
  • A person of unquestionable personal and professional ethics
  • Annual flu immunization
  • If CNA certified: certification must be kept current
  • If CNA certified: current CPR certification is required
  • If CNA certified: current TB skin test and TB fit test required

Nice To Haves

  • Minimum of 12-18 months related experience and/or training
  • Bilingual
  • CNA certification
  • Experience in a healthcare environment

Responsibilities

  • Answers telephone
  • Greets all guests, volunteers, and families
  • Communicates patient information to appropriate persons verbally, in writing and electronically
  • Performs data entry in the Electronic Health Records system
  • Generates reports in the Electronic Health Records system
  • Collects and documents statistical information
  • Maintains patient care records
  • Assists in answering call lights and notifying the nurse or appropriate team member for follow-up
  • May assist with patient care if licensed as a CNA
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