Union Store Associate

The Salvation Army Canada and Bermuda Territory•Toronto, ON

3d•CA$18 - CA$18•Onsite

About The Position

This position provides service to customers, sorts and stocks incoming product, and assists in the ongoing retail operations of a Thrift Store. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

Requirements

Completion of some High School.
Up to 3 months of related experience.
An alternative level or combination of education and experience may be acceptable.
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to exercise care and responsibility in handling Salvation Army property and assets.
Good oral communication skills.
Good organizational, time management, and prioritization skills.
Self-directed, reliable, and able to take initiative with minimal supervision.
Demonstrated patience, understanding, and professionalism in all interactions.
Demonstrated ability to work effectively both independently and collaboratively within a team environment.
High level of integrity, confidentiality, and professionalism, with sound judgment and balanced flexibility.
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.

Responsibilities

Provide courteous and efficient customer and donor service, addressing inquiries in person and by phone, and promoting sales through product knowledge and upselling techniques.
Maintain merchandise flow by replenishing stock, assisting with inventory control, and preparing unsold items for recycling when appropriate.
Support store presentation through visual merchandising, display setup, and regular upkeep of a clean and organized sales floor.
Follow established opening, closing, and security procedures, contributing to the safe and efficient operation of the store.
Accurately process sales transactions using cash, debit, and credit, while adhering to policies on refunds, voids, and item holds.
Receive and sort donations, ensuring proper handling, pricing, and storage in line with quality and safety standards as directed.
Represent the organization in a respectful and professional manner, reflecting the mission and values of The Salvation Army.
Other related duties as assigned.