Union Server

Hyatt Vacation Ownership

1d•Onsite

About The Position

This is a part-time, seasonal position for a Union Server. The role involves ensuring readiness for service, taking and serving orders, managing payments, and maintaining guest satisfaction. The server will also be responsible for maintaining the cleanliness of dining areas and equipment.

Requirements

Minimum of 1 year experience as a food server within a casual full-service restaurant environment required
Must be able to speak, read, write and understand the primary language (English) used in the workplace.
Ability to work weekends, holidays and a flex shift if needed
Knowledge of federal, state, and local laws, ordinances and regulations and policy regarding serving alcohol to minors and intoxicated patrons.

Responsibilities

Ensures station and table set-ups are complete, replenished, and ready for service at the start of the shift and performs side duties as assigned by the Food & Beverage leadership team. (Buffing glassware, silverware, roll-ups, etc.)
Accurately take food & beverage orders and serve all food and beverage requests while utilizing a suggestive-selling technique and adhering to service timing standards.
Pre-bus all tables throughout the guests dining service and ensure that tables are cleared upon the completion of the guests’ service.
Responsible for entering guest orders into the point-of-sale accurately, presenting guests with completed guest checks, and for securing/processing proper payment methods.
Routinely ensuring that the guests experience is satisfactory and for initiating recoveries when presented with guest-issues.
Maintain proper condition and cleanliness of dining areas and guest-service equipment.