Make Your Moment: Union Senior AV Technician Hiring Event – June 15–17, NYC

Encore Global•New York, NY

15h•Onsite

About The Position

This role is responsible for ensuring a flawlessly executed event through accurate and timely setup, operation, and breakdown of all audiovisual equipment. The technician will troubleshoot technical issues, resolve problems quickly, and comply with all company security and safety measures. They will also ensure equipment is secure and perform advance work with operations and sales leadership. Additionally, the role involves providing excellent customer service, maintaining positive client relationships, and collaborating with the internal team on event solutions. Equipment maintenance, including proper security, storage, inventory, transportation, and maintenance, is also a key responsibility.

Requirements

Proficiency in 2 of the following disciplines: Audio, Video, Lighting, and LED.
Demonstrate exceptional customer service skills.
10+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required.
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
Strong customer, client and coworker interface experience and abilities.
Self-starter/works independently.
Must be able to lift 50 lbs.

Nice To Haves

Flexibility in schedule
4-5 years of customer service or hospitality experience is preferred.

Responsibilities

Perform all digital audio console applications including but not limited to: Workbench programming and monitoring, Live scan and Axient frequency Antenna Distribution System setup, Wireless microphone frequency setup, FCC frequency regulatory expertise, Ability to mix large productions to include digital audio consoles, IP based audio source and destination programming and maintenance, Sound shaping, frequency identification and isolation, Multi-page fader programming, Minimum 64 input programming, Band ensemble configuration, Multiple destination sub-mix and mix minus digital audio routing, Frequency monitoring, Line Array Calculation, Setup, and Maintenance, Audio shaping, Beem steerable Line Array setup and maintenance, Audio delay calculation and implementation, Wired and wireless intercom programming, Network signal setup, monitoring, and maintenance, Multi-channel intercom programming, On-site and remote intercom integration, Recording Level and audio feed management, Recording standards expertise, Multi-format audio codec expertise, Audio processing and editing expertise, Streaming RTMP encoding expertise, Multi-destination audio mixing.
Perform all projection and video capabilities including but not limited to: Projection 4k image map, 4k image blend, Converging projection, 40k projector programming configuration, 8k Display Management Programming, IP Mapping and networking capable, 16/6 Matrix switching, LivePremier and Alta 4k program certified, 8/4 Split Layer management, Content Color grading/matching, IP output formatting, Color space management, Recording Program/ISO recording capable, Video Record standard expert, Multi-layered record formatting, Post video editing through software, Streaming HLS, IPTV, OTT programming and management, Multi-stream key over RTMP programming, Camera Color Variation production shading, Tally/Genlock live camera utilization, PTZ camera operation, Shot composition, Vectorscope/wave monitor expert.
Perform all lighting console capabilities including but not limited to: Syntax based programming, 100+ lighting unit programming, DMX over ethernet muti-universe programming (16), parameter management, color temperature control, FX programming, intelligent lighting fixture preparation, multi-cue programming (100+ cues), dimmer patching, fixture profile management, timecode syncing, media server control, light metering.
Perform all LED Wall and Media Server Capabilities including but not limited to: Processor Programming, non-standard display configuration, LED Wall Ground Support, Ballast requirements, video content transcoding, Mapping/Masking, timeline-based editing, remote control surface, fx programming, redundancy programming, timecode syncing, 8k Display Management computer graphics card configuration.
General AV Tech work as needed.
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of all audiovisual equipment.
Troubleshoots technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.
Performs advance work (pre/during/post event) with operations and sales leadership.
Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
Understands and fosters the hotel/client relationship.
Assists team with proper security, storage, inventory, transportation, and maintenance of equipment.