Union Helper A- 1001 S. State

Greystar Management ServicesChicago, IL
Onsite

About The Position

Position is responsible for performing technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

Requirements

  • Technical and mechanical skills
  • Ability to diagnose and repair defects or problems
  • Knowledge of established policies, procedures, safety standards, and code requirements
  • Ability to complete the make-ready process for vacant apartments
  • Ability to track inventory and notify supervisor of re-ordering needs
  • Ability to complete documentation and paperwork accurately and timely
  • Ability to maintain grounds, common areas, and amenities
  • Ability to fix rather than replace parts when possible
  • Ability to practice correct use of tools and equipment
  • Compliance with safety and risk-management policies
  • Ability to attend and participate in safety meetings
  • Completion of required training on OSHA and other safety related laws and requirements
  • Ability to report accidents and incidents promptly and accurately
  • Customer service skills
  • Ability to treat residents and others with respect
  • Ability to answer resident questions
  • Ability to respond sensitively to complaints about maintenance services
  • Ability to complete assigned work orders with efficiency and urgency

Responsibilities

  • Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
  • Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
  • Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
  • Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
  • Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
  • Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
  • Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
  • Demonstrates customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.

Benefits

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
  • Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service
  • Generous Paid Time off (15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays)
  • Birthday off after 1 year of service
  • Additional vacation accrued with tenure
  • Onsite housing discount at Greystar-managed communities (subject to discount and unit availability)
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
  • 401(k) with Company Match up to 6% of pay after 6 months of service
  • Paid Parental Leave
  • Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
  • Employee Assistance Program
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
  • Charitable giving program and benefits
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