Union Cleaner Lead

ISS•New York, NY

About The Position

The Union Cleaner Lead oversees the daily cleaning tasks of a janitorial team and keeps assigned office, commercial, industrial, or institutional areas clean and orderly. The role works with employees, clients, and people at all levels of the organization, follows verbal and written instructions, and explains task procedures using basic communication skills. The Lead supports the Cleaning Manager with daily operations, special projects, training, and punch-list items. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Requirements

  • At least 2 years of commercial janitorial experience.
  • Comply with safety rules, policies, and procedures.
  • Work as a team player in a fast-paced, quality-focused environment.
  • Demonstrate exceptional customer service skills.
  • Understand and follow verbal and written instructions.
  • Communicate professionally and respond to supervision.
  • Be able to stand for extended periods and perform repetitive tasks.
  • Frequently lift up to 25 pounds and occasionally lift up to 50 pounds.
  • Work under pressure and meet time deadlines during peak periods.
  • Adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures, participate in HSEQ training, and report potential hazards or compliance concerns.

Nice To Haves

  • Bilingual English/Spanish.

Responsibilities

  • Oversee daily cleaning tasks of the janitorial team.
  • Direct special cleaning projects.
  • Support and train new cleaners on cleaning procedures and chemicals.
  • Stock and inventory supply closets.
  • Vacuum, edge, and dust assigned areas.
  • Clean and stock restrooms and breakrooms.
  • Clean windows.
  • Empty trash and transport it to the proper disposal area.
  • Sweep and mop floors.
  • Assist the Cleaning Manager with day-to-day operations and punch-list items.
  • Fill in during staff shortages.
  • Follow company policies, procedures, safety rules, and instructions.
  • Use proper personal protective equipment and maintain a professional appearance and conduct.
  • Communicate professionally with teammates, co-workers, managers, and customers.
  • Coordinate activities with internal departments and participate in team meetings.
  • May perform other duties as assigned.

Benefits

  • Benefits provided in accordance with the location’s Collective Bargaining Agreement.
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