Uniformed Asset Protection Personnel

Loblaw Companies Limited•Saint John, NB

1d•Onsite

About The Position

Uniformed Asset Protection Personnel (Customer Service) are responsible for welcoming customers as they enter the store, providing friendly service, and responding to Asset Protection initiatives. This role involves collaborating with other store employees and performing other assigned duties as required. Loblaw offers support for ongoing career development through in-house training programs and tuition assistance, along with competitive pay, a 10% Colleague Discount, a company-matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program.

Requirements

Experience within a retail environment preferred.
Ability to foster partnerships with store teams.
Exceptional customer service skills with a talent for building relationships.
Professional, friendly, and approachable demeanor.
Ability to remain calm in high tension situations.
Ability to walk or stand in the same position for long periods.
Ability to lift up to 50 lbs.
Candidates who are 18 years or older are required to complete a criminal background check.

Nice To Haves

First Aid and CPR certified is an asset.

Responsibilities

Provide exceptional customer service & support to all internal and external customers.
Respond to Gatekeeper alarms and receipt check as required.
Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.
Escalate any crisis or emergency situations in a timely manner.
Maintain and submit daily, weekly, and monthly status reports.
All other duties as required.