Uniformed Asset Protection Personnel

Loblaw Companies LimitedTruro, NS
Onsite

About The Position

Uniformed Asset Protection Personnel (Customer Service) are responsible for welcoming customers as they enter the store, providing friendly service, and responding to Asset Protection initiatives. This role involves collaborating with other store employees and performing other assigned duties as required. The position is located at Atlantic Superstore Truro - (46 Elm St, Truro, NS, B2N 3H6). Loblaw Companies Limited is one of Canada's largest employers, committed to positively impacting the lives of Canadians and shaping the future of Canadian retail. They value authenticity, trust, and making connections, offering colleagues a range of opportunities and experiences to help Canadians Live Life Well®. This is a place where colleagues succeed through collaboration and commitment, setting a high bar for themselves and others.

Requirements

  • Experience within a retail environment preferred.
  • Ability to foster partnerships with store teams.
  • Exceptional customer service skills with a talent for building relationships.
  • Professional, friendly, and approachable demeanor.
  • Ability to remain calm in high tension situations.
  • Ability to walk or stand in the same position for long periods.
  • Ability to lift up to 50 lbs.
  • Candidates who are 18 years or older are required to complete a criminal background check.

Nice To Haves

  • First Aid and CPR certified is an asset.

Responsibilities

  • Provide exceptional customer service & support to all internal and external customers.
  • Respond to Gatekeeper alarms and receipt check as required.
  • Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.
  • Escalate any crisis or emergency situations in a timely manner.
  • Maintain and submit daily, weekly, and monthly status reports.
  • All other duties as required.

Benefits

  • In-house training programs
  • Tuition assistance
  • Competitive pay rate
  • 10% Colleague Discount program
  • Company matched Pension Plan
  • Health Benefits
  • Employee Stock Purchase Program
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