Uniformed Asset Protection Personnel

Loblaw Companies Limited•Halifax, NS

7d•Onsite

About The Position

Uniformed Asset Protection Personnel (Customer Service) at Atlantic Superstore Joseph Howe in Halifax, NS. This role involves welcoming customers, providing friendly service, responding to Asset Protection initiatives, and collaborating with store employees. The position is ideal for individuals passionate about delivering an exceptional shopping experience and making stores a great place for customers. Loblaw Companies Limited is one of Canada's largest employers, committed to positively impacting Canadians' lives and shaping the future of Canadian retail. They value authenticity, trust, and making connections. This role offers opportunities for career development through in-house training and tuition assistance.

Requirements

Experience within a retail environment preferred.
Ability to foster partnerships with store teams.
Exceptional customer service skills with a talent for building relationships.
Professional, friendly, and approachable demeanor.
Ability to remain calm in high tension situations.
Ability to walk or stand in the same position for long periods.
Ability to lift up to 50 lbs.
Candidates who are 18 years or older are required to complete a criminal background check.

Nice To Haves

First Aid and CPR certified is an asset.

Responsibilities

Provide exceptional customer service & support to all internal and external customers.
Respond to Gatekeeper alarms and receipt check as required.
Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.
Escalate any crisis or emergency situations in a timely manner.
Maintain and submit daily, weekly, and monthly status reports.
All other duties as required.