Unified Communications Technician
About The Position
Provides foundational support for the unified communications (UC) infrastructure across the enterprise. Works with the various departments on the daily assignments, training needs, and maintenance requirements associated with the technology platforms. Provide expert Tier 1 support for unified communication technologies. Ability to work directly with Internal customers to gather information and troubleshoot issues. Engage and collaborate enterprise-wide to support and maintain solutions to enable effective communications tools. Interact directly with the business to assist in providing direction on appropriate usage of unified communication technologies. Must be able to drive to locations requesting services and support.
Requirements
- Associate degree required or two years' experience related to communication technology.
- Valid Driver’s License required.
- Must maintain a good driving record.
Responsibilities
- Provide expert Tier 1 support for unified communication technologies.
- Work directly with Internal customers to gather information and troubleshoot issues.
- Engage and collaborate enterprise-wide to support and maintain solutions to enable effective communications tools.
- Interact directly with the business to assist in providing direction on appropriate usage of unified communication technologies.
- Drive to locations requesting services and support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
