Poly

General Dynamics Information Technology•Annapolis Junction, MD

5d•$107,744 - $143,750•Onsite

About The Position

Unified Communications Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.

Requirements

Bachelor of Arts/Bachelor of Science
8+ years of related experience
Strong knowledge of TCP/IP and DHCP troubleshooting is preferred.
Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies.
Should have a strong back ground with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business
Experience with Session Border Controller (SBC) and SIP detailed traces is a plus
Must have managed virtualized applications or have knowledge of how to manage virtualized applications
Must be proficient in the use of Microsoft Office
Good communication and customer service skills
Be a team player and have the ability to work in a fast-paced environment
Must be able to monitor and process Capabilities Service Desk tickets
Certification: 8570 is required Sec
Security Clearance Level: TS/SCI w/Poly
US Citizenship Required

Nice To Haves

CompTIA Network +
Comp Tia Security + Certification
Comp Tia Security + Certification
Experience with Session Border Controller (SBC) and SIP detailed traces is a plus

Responsibilities

Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure.
Installation of operating system and security patches.
Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure.
Provide support for customer scheduled and unplanned outages, regardless of scale and impact.
Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.