Unified Communications Engineer - Senior

Amentum•Warrenton, VA

1d•$175,000 - $215,000

About The Position

Amentum is seeking a Senior Unified Communications Engineer to support a program providing integrated voice, video, and data services throughout the Information Technology lifecycle. The role develops, installs, integrates, secures, and maintains unified communications systems, including VoIP, video conferencing, instant messaging, and collaborative platforms. The engineer monitors infrastructure performance, provides end-user support, maintains documentation, coordinates with vendors, and develops disaster recovery procedures. The position calls for an independent, detail-oriented team member who can adapt quickly to new products, processes, and changing technical problems. The work schedule is Monday through Friday, five days per week, eight hours per day (40 hours weekly). Overtime may be needed during critical peaks or in response to last-minute requests. Travel is expected, primarily within 75 miles, at approximately 5–10%. The role requires at least eight years of relevant telecommunications experience, a high school diploma, and an active Top Secret clearance with SCI, or the ability to acquire the required clearance. The successful candidate must possess or be able to obtain a CCNA and an approved 8140 IAT Level II or III baseline certification before the start date. Compensation is listed as $175,000–$215,000.

Requirements

Active Top Secret clearance with SCI, or ability to acquire Top Secret/SCI; the posting also specifies an active Top Secret clearance with SCI or TS with the ability to acquire SCI.
At least 8 years of telecommunications technical experience installing, administering, and upgrading Cisco Unified Collaboration appliances and troubleshooting converged networks using Cisco UC capabilities with Cisco, Tandberg, and Polycom endpoints, gateways, and teleconference bridge products.
Knowledge of Cisco Unified Communications Manager, Cisco IM & Presence, Cisco Expressway, Cisco Video Teleconferencing Systems, and Cisco Session Border Controller.
Exceptional knowledge of Cisco Collaboration call flows and SIP signaling.
Knowledge of network fundamentals, including firewalls, ACLs, simple network monitoring protocol, and dot1x authentication.
Experience with ESXi virtualization.
Familiarity with Department of Defense, particularly DISA, STIGs.
Ability to independently deploy and maintain server-based and router-based dial plans and deploy and manage Cisco UC appliances.
Experience configuring Cisco routers as VoIP gateways and strong understanding of Cisco IOS 12.X/15.X command syntax.
Ability to troubleshoot end-to-end voice and video conference performance issues involving IP and ISDN networks.
Ability to work a 40-hour week, normally Monday through Friday.
Ability to work overtime during critical peaks and meet last-minute overtime requests when needed.
Ability to travel 5–10%, primarily within 75 miles.
Familiarity with Microsoft Office applications, including Excel, Word, Outlook, SharePoint, Project, and Visio.
Exceptional attention to detail; strong verbal and written communication, critical-thinking, organizational, time-management, and problem-solving skills.
Ability to work independently and as part of a team in a dynamic environment.
High school diploma.
Must possess or be able to obtain a CCNA certification and one of the listed 8140 IAT Level II or III baseline certifications before the start date. Listed Level II certifications: CCNA Security, GISCP, GSEC, Security+ CE, or SSCP. Listed Level III certifications: CASP CE, CCNP Security, CISA, CISSP or Associate, GCED, or GCIH.

Nice To Haves

Bachelor’s degree in an IT-related field.
Foundational knowledge or experience with unified messaging systems, audio conference bridge systems and gateways, voice circuits, and crypto technologies for voice systems.
Cisco Certified Network Professional (CCNP) certification.

Responsibilities

Develop and implement scalable, secure, high-performance unified communications solutions suited to organizational needs.
Install and configure unified communications systems, including VoIP, video conferencing, instant messaging, and collaboration platforms.
Monitor and manage infrastructure performance and stability; identify and resolve issues; perform routine maintenance, updates, and security patches.
Integrate communications systems with network infrastructure, Active Directory, and cloud services.
Implement security protocols for communication channels, data, and endpoints, and comply with applicable security standards and regulations.
Provide technical support to end users, troubleshoot communications issues, and deliver training as needed.
Develop and maintain documentation covering system configurations, procedures, and best practices.
Work with vendors and suppliers to acquire hardware, software, and services, and manage vendor relationships.
Create and maintain disaster recovery plans and procedures to support business continuity.
Perform responsibilities related to workplace safety, quality, customer satisfaction, and compliance with applicable operational, safety, quality, and environmental procedures.