Unified Collaboration (UC) Engineer

Verizon•San Diego, CA

1d•$109,500 - $209,000•Hybrid

About The Position

Verizon is seeking Unified Communications Engineers to support UC Engineering and Operational support on the US Navy NMCI UC Infrastructure. The Unified Communication Engineer will serve as subject matter expert OPS support and Service Delivery within Navy Enterprise VoIP, VTC and general Unified Collaboration support. Candidate will utilize a broad knowledge of unified communications, network, server, and telecommunications to design, configure, implement and troubleshooting of Navy’s unified communications systems and applications. Responsibilities include Tier III resolution and support Tier IV, varying implementation projects, troubleshooting and resolving problems.

Requirements

Bachelor's degree or four or more years of work experience.
Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
Active Secret Security Clearance or the ability to obtain it.
Located near a NAVY base (i.e. San Diego or Norfolk, etc)
DOD 8570 Compliant - Security+
Federal Gov or Military Agency experience in Telecom space
Four or more years of in-depth experience supporting Cisco and Ribbon UC and Collaboration Product Suite
Experience with Cisco Unified Call Manager (CUCM), Cisco Unity Connection Server, Cisco Video Communication Server (VCS), Cisco Telepresence MCU Chassis, Cisco Meeting Server (CMS) CUCM IM and Presence Services, Cisco Unified Attendant, Cisco Emergency Responder, Cisco Prime, Cisco Telepresence Management (TMS)
Experience with Session Border Controllers, Ribbon SBC / RAMP / Analytics
Proven experience and solid understanding of SIP and PRI circuits

Nice To Haves

Bachelor’s/Master’s degree in Computer Science/Information technology.
Strong knowledge of networking principles
Excellent testing and troubleshooting skills
Strong verbal and written communication
Exceptional documentation skills to clearly articulate technical designs, issues and constraints, procedures and network assessments.
Cisco CCNP Collaboration / Ribbon Technologies (preferred) or related experience

Responsibilities

Working as part of UC Team to maintain enterprise Cisco voice, video, presence systems.
Understanding the codecs, protocols of Cisco and Ribbon technologies.
Implementing of Cisco / Ribbon gateways.
Helping with basic Network troubleshooting.
Creating, maintaining and updating documentation of voice/video systems.
Supporting IP communication networks in operations.
Mentoring and developing junior personnel.