An incumbent in this class is responsible for reviewing and monitoring the work of lower level Unemployment Insurance Quality Control Auditors and for handling the most difficult cases. Preferred Qualification Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met. Possess experience auditing Benefit Accuracy Measurement (BAM) cases for accuracy and compliance. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Validates and approves/disapproves audit findings submitted by Quality Control Auditor staff and case coding data prior to entry into automated data base. Reviews completed case documents to determine and insure compliance in accordance with Quality Control methodology and that data gathered and conclusions reached are accurate and based upon a correct interpretation of applicable unemployment laws and regulations. Reviews case findings with Quality Control Auditor staff. Conducts audits in the most complex cases. Assists the Quality Control Manager in answering questions from staff, assigning and reviewing work and coordinating operation of unit.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees