Unemployment Insurance Senior Quality Control Auditor

State of Delaware • Dover, DE

10h

About The Position

An incumbent in this class is responsible for coordinating the Benefits: Timeliness and Quality (BTQ) and Data Validation programs. Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met. Possess experience adjudicating unemployment insurance cases. Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Validates and approves/disapproves audit findings submitted by Quality Control Auditor staff and case coding data prior to entry into automated data base. Reviews completed case documents to determine and insure compliance in accordance with Quality Control methodology and that data gathered and conclusions reached are accurate and based upon a correct interpretation of applicable unemployment laws and regulations. Reviews case findings with Quality Control Auditor staff. Conducts audits in the most complex cases. Assists the Quality Control Manager in answering questions from staff, assigning and reviewing work and coordinating operation of unit.

Requirements

• Three years experience in accounting using Generally Accepted Accounting Principles (GAAP).
• Three years experience in auditing financial records and documents in accordance with Generally Accepted Auditing Standards, including assessment of internal and external controls.
• Three years experience in computer assisted auditing which includes using computer programs to analyze data, select, manipulate and sort data, perform calculations, select audit samples and print reports.
• Three years experience in interviewing which includes using structured or unstructured interview techniques to obtain facts, explore issues and identify courses of action.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Experience in narrative report writing.

Nice To Haves

• Possess experience adjudicating unemployment insurance cases.

Responsibilities

• Validates and approves/disapproves audit findings submitted by Quality Control Auditor staff and case coding data prior to entry into automated data base.
• Reviews completed case documents to determine and insure compliance in accordance with Quality Control methodology and that data gathered and conclusions reached are accurate and based upon a correct interpretation of applicable unemployment laws and regulations.
• Reviews case findings with Quality Control Auditor staff.
• Conducts audits in the most complex cases.
• Assists the Quality Control Manager in answering questions from staff, assigning and reviewing work and coordinating operation of unit.

Benefits

• The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy
• Applicants must be legally authorized to work in the United States.
• The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S.
• All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment.
• Criminal background check: A satisfactory criminal background check is required as a condition of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees