Unemployment Hearing Coordinator
About The Position
The Hearing Coordinator will have a need to achieve accomplishments, work within a collaborative environment, organize tasks while keeping them prioritized, and raise issues before they turn into problems. You will bring creative and strategic solutions to the table to help evolve processes and challenge current thinking. You will report to the Senior Hearing Manager and work fully remote. You will: Manage multiple hearings, deadlines, and administrative tasks Prepare witnesses or clients for the hearing process and register witnesses for hearings with state agencies Ensure all employer documents are accurate and submitted on time for hearings Request postponements when employer witnesses are unavailable Provide analysis of potential further appeals on unfavorable hearing decisions Submit appeals and briefs to Board of Review or Commission level Look for ways to improve processes and workflows, bring new ideas to the team You are: Collaborative with fellow team members, peers and important partners; able to connect ideas across internal and external opportunities Challenge traditional approaches, inquisitive with a fondness for looking for new opportunities Optimistic about what can be; persistent; demonstrate a fierce commitment to challenging status quo
Requirements
- 3+ years experience with unemployment claims and appeals process
- Experience with state unemployment hearing rules, documentation requirements, and appeals processes
- Experience explaining UI processes to clients, witnesses, and other teams
Responsibilities
- Manage multiple hearings, deadlines, and administrative tasks
- Prepare witnesses or clients for the hearing process and register witnesses for hearings with state agencies
- Ensure all employer documents are accurate and submitted on time for hearings
- Request postponements when employer witnesses are unavailable
- Provide analysis of potential further appeals on unfavorable hearing decisions
- Submit appeals and briefs to Board of Review or Commission level
- Look for ways to improve processes and workflows, bring new ideas to the team
Benefits
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Fully remote environment
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
