Unemployment Compensation Specialist

Penn State University • University Park, IL

20h • Hybrid

About The Position

The Pennsylvania State University is seeking an Unemployment Compensation Specialist to be responsible for the administration and support of the University’s unemployment compensation program. The successful candidate will be responsible for initiating and responding to all unemployment compensation (UC) claims, including sending and receiving requests for information to/from the work units and providing all required information to the State of Pennsylvania. The specialist will represent the University by providing and facilitating testimony at UC hearings and serve as the subject matter expert regarding unemployment compensation, providing guidance to work units and employees. This role involves developing liaison relationships with managers, department heads, support staff, Human Resources staff, legal counsel, and union officers. Additionally, the Specialist will facilitate litigation holds, handle copyright infringement notices, and process monthly dues reporting for union employees. They will routinely respond to inquiries, resolve issues, and address employee concerns, and present training and/or information programs to groups of employees as necessary. As a member of Penn State Human Resources, the individual will join a team committed to workforce diversity, cultural inclusiveness, and employment equity, valuing inclusive excellence as a core strength and essential element of the public service mission. The position also offers the opportunity to learn day-to-day interpretation and application of collective bargaining agreements, and University policy, procedures, and programs.

Requirements

• Ability to manage multiple projects
• Ability to work both independently and cooperatively with various levels of faculty, staff, administrators, and outside agencies
• Excellent judgment and organizational skills
• Excellent verbal and written communication skills
• Outstanding customer service orientation
• Commitment to fostering diversity and equal opportunity
• Vision to assess and respond to rapidly changing issues
• Basic knowledge and understanding of applicable federal and state laws
• Bachelor's Degree
• 1+ years of relevant experience

Responsibilities

• Initiate and respond to all unemployment compensation (UC) claims to include sending and receiving requests for information to/from the work units and providing all required information to the State of Pennsylvania
• Represent the University by providing and facilitating testimony at UC hearings
• Serve as the subject matter expert regarding unemployment compensation and provide guidance to work units and employees
• Develop liaison relationships with managers, department heads, support staff, Human Resources staff, legal counsel, and union officers
• Facilitate litigation holds
• Handle copyright infringement notices
• Process monthly dues reporting for union employees
• Routinely respond to inquiries, resolve issues and employee concerns
• Present training and/or information programs to groups of employees as necessary

Benefits

• Competitive benefits package for full-time employees
• Comprehensive medical coverage
• Dental coverage
• Vision coverage
• Robust retirement plans
• Substantial paid time off which includes holidays, vacation and sick time
• Generous 75% tuition discount, available to employees as well as eligible spouses and children

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees