Unemployment Claims Specialist
About The Position
Oversee unemployment insurance function on behalf of HR-1 customers to control unemployment insurance costs. As the Unemployment Claims Coordinator you'll help manage day-to-day activities related to unemployment claims, including: Communicate with HR-1 customers to collect information related to employee separations Reviewing unemployment insurance claims and state agency correspondence Gather and organize information from HR-1 systems as well as customer locations and departments Complete responses to unemployment agencies regarding claims and fact-finding requests Track claim deadlines, schedule hearings, and record determinations. Maintain accurate and organized unemployment claim files Assisting with the preparation of documentation for unemployment hearings and appeals Prepare reports and track claim activity. Conduct research on state, local, and federal laws, as directed by Compliance Leadership. Produce and maintain reports and HR-related data for decision-making.
Requirements
- At least one year experience in a business/professional role
- Strong attention to detail and ability to meet tight deadlines
- Detail oriented and capable of independent work
- Excellent research and analytical skills
- Experience with HR information systems
- Ability to handle sensitive employee matters with confidentiality and discretion
Nice To Haves
- Bachelor's degree in Human Resources, Business Administration, or a related field
- 2+ years’ experience in unemployment claims management
- Advanced proficiency in Microsoft Excel or other data analysis tools
Responsibilities
- Communicate with HR-1 customers to collect information related to employee separations
- Reviewing unemployment insurance claims and state agency correspondence
- Gather and organize information from HR-1 systems as well as customer locations and departments
- Complete responses to unemployment agencies regarding claims and fact-finding requests
- Track claim deadlines, schedule hearings, and record determinations
- Maintain accurate and organized unemployment claim files
- Assisting with the preparation of documentation for unemployment hearings and appeals
- Prepare reports and track claim activity
- Conduct research on state, local, and federal laws, as directed by Compliance Leadership
- Produce and maintain reports and HR-related data for decision-making
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What This Job Offers
Career Level
Entry Level
