Underwriting Technician - Hybrid

NJM Insurance Group•Trenton, NJ

1d•$46,950 - $54,546•Hybrid

About The Position

The underwriting technician is responsible for policy transactions such as but not limited to new and renewal policy rating, issuance, and mid-term changes. To also supplement the Commercial Customer Contact Center by handling customer inquiries. Work must be completed within the department’s established guidelines for time and quality of work. The schedule for this position is 3 days in our West Trenton office and 2 days at home once in person training is complete. There is no fully remote option.

Requirements

High school diploma
Ability to work with a high degree of accuracy and strong attention to detail
Strong communications skills (verbal, written and active listening)
Ability to multi-task and to deal with interruptions and able to regain focus on task at hand
Proficiency in computer usage, accurate data entry, Microsoft office suite and business-related software
Ability to collaborate with co-workers

Responsibilities

Verify accuracy and completeness of information necessary to process transactions
Process transactions such as mid-term changes and issue new business and renewal policies
Act on any specific renewal activities or instructions
Review incoming policy specification inquiries and/or Renewal Questionnaires and recognize changes that need to be addressed and/or referred
Manage all work assignments and plan for date sensitive activities in advance of taking PTO
When unsure of how to handle a particular situation, seek advice and guidance from supervisor or other senior staff
May handle certificate requests from customers in a timely fashion. If the certificates require more attention, they are to be sent to Supervisor or other senior staff for advice and guidance