Underwriting Specialist

Payabli • Miami, FL

2d • Remote

About The Position

As an Underwriting Specialist at Payabli, you will be instrumental in protecting the company by rigorously assessing the creditworthiness and risk profiles of potential clients. Your thorough evaluations and due diligence will help identify and mitigate potential risks, ensuring adherence to regulatory standards and company policies. By preventing fraud, reducing financial exposure, and maintaining robust risk management practices, you will safeguard the company's financial health and uphold its reputation in the industry.

Payabli is seeking a detail-oriented and analytically minded Underwriting Specialist to join our CRU team. In this role, you will be responsible for reviewing and analyzing merchant applications to determine their risk profile and processing eligibility. You will work closely with senior team members to assess high-risk accounts, optimize underwriting workflows, and provide exceptional communication and guidance to applicants.

This is a high-impact role ideal for someone who thrives in fast-paced fintech environments and is passionate about managing financial risk while supporting business growth.

Requirements

• 2–5 years of experience in KYC/KYB, compliance, onboarding, or underwriting within a payments, fintech, or financial services organization
• Well-versed in identity verification protocols, including the review of business formation documents, beneficial ownership, and government-issued identification
• Working knowledge of AML/BSA regulatory frameworks, sanctions screening (OFAC), and customer due diligence (CDD/EDD) requirements
• Confident reviewing business models and legal structures, and can validate entity legitimacy and expected transaction behavior
• Detail-oriented and understand the importance of regulatory adherence across onboarding and ongoing monitoring
• Comfortable communicating with clients to collect and validate sensitive documentation, while maintaining a high degree of professionalism and care
• Thrive in a collaborative, fast-paced environment and bring a mindset of continuous improvement to workflows, tools, and procedures

Nice To Haves

• Experience with compliance tools such as Alloy, Middesk, ComplyAdvantage, or similar vendor platforms

Responsibilities

• Conduct thorough analysis of merchant applications, including financial statements, processing history, and KYC documentation.
• Verify business legitimacy through entity formation documents, EIN verification, and ownership structure validation.
• Evaluate creditworthiness, processing behavior, and potential exposure risk for both credit card and ACH transactions.
• Flag and escalate high-risk or unusual business models to the Director of CRU for deeper review.
• Maintain comprehensive documentation of underwriting decisions, ensuring compliance with internal policies and regulatory standards.
• Interact with merchants to gather missing information, clarify discrepancies, or provide feedback on required improvements.
• Respond promptly and professionally to application-related inquiries and proactively guide applicants through the process.
• Educate merchants on underwriting expectations and provide tailored advice on best practices for application success.
• Partner with Compliance and Risk Analysts to support deeper risk investigations or chargeback-related assessments.
• Collaborate with CRU leadership to refine risk models, underwriting criteria, and approval matrices.
• Mentor and support junior team members by reviewing applications, offering feedback, and leading knowledge-sharing sessions.

Benefits

• Competitive base salary with strong performance-based upside potential
• Stock options with the potential to unlock more equity as we grow
• Flexible PTO
• Comprehensive medical, dental, and vision insurance
• 401K with company match, HSA, and pre-tax savings programs
• Monthly education fund to invest in your professional development and passion goals
• Fully remote work environment with a collaborative, supportive team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed