Underwriting Specialist, Middle Market - Western Region
About The Position
Zurich Canada is seeking an Underwriting Specialist, Middle Market – Western Region for their Vancouver office. This role will lead the underwriting and management of complex accounts, drive business growth, and deliver exceptional customer service. The position involves analyzing and underwriting new and renewal business, engaging with brokers and agents, assessing risk, negotiating terms, and serving as a key contact for target accounts. Additionally, the role supports cross-selling, contributes to product development, and provides coaching to colleagues. This is an opportunity to build knowledge and experience in a supportive, collaborative environment with industry leaders, actively shaping the future of commercial insurance. Zurich Canada utilizes AI-enabled tools in its recruitment process, but all hiring decisions are made by qualified professionals. The role follows a hybrid work model, requiring three days per week of in-person presence, which may include office time or market-facing engagements.
Requirements
- High school diploma or equivalent and 5+ years of underwriting or market-facing experience in the property & casualty insurance sector
- OR High school diploma or equivalent and 10+ years of experience in claims or underwriting support
- OR Zurich Certified Insurance Apprentice and Associate Degree with 3+ years of underwriting or market-facing experience
- OR Zurich Certified Insurance Apprentice and Associate Degree with 8+ years of claims or underwriting support experience
- Excellent oral and written communication skills
- Strong negotiation, relationship building, and presentation skills
- In-depth knowledge of underwriting philosophy, risk analysis, and relevant regulations
- Ability to function effectively in a team environment
- Proficiency in Microsoft Office
- Experience working under time constraints for quotes on new and renewal business
- Valid driver’s license; ability to travel as required
Nice To Haves
- Bachelor’s Degree in a relevant field
- Advanced knowledge of processing methods and insurance regulations for assigned territories
- Demonstrated experience with consulting, business development, and technical project leadership
Responsibilities
- Analyze and underwrite new and renewal business for highly complex accounts within delegated authority.
- Proactively seek renewal and new account opportunities, building relationships with brokers, agents, and clients.
- Complete detailed opportunity assessments with distributors to identify growth areas.
- Qualify accounts to meet the organization’s appetite and sound business opportunity.
- Negotiate terms and conditions, close deals, and cross-sell other lines of business to increase product density.
- Participate in sales team meetings and maintain visibility in the office and market.
- Accurately measure exposure, assess risk, and calculate target prices using underwriting tools.
- Support product development, contribute to underwriting manuals, and provide guidance on coverage issues.
- Lead marketing presentations and promote Zurich’s products and services.
- Manage and monitor multiple projects, ensuring appropriate use of resources and adherence to schedules.
- Provide advisory services and technical expertise to colleagues and senior management.
- Build strong client relationships, handle complex queries, and deliver solutions.
- Lead and implement long-term business projects and technical solutions to meet customer needs.
- Coach and support team members, promoting Zurich’s values and contributing to performance management.
Benefits
- Comprehensive health/benefits plan with varying levels of coverage
- Minimum of four weeks of vacation per year
- Four personal days per year
- Access to a comprehensive range of training and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
