Underwriting Specialist II

Aon CorporationFort Wayne, IN
Hybrid

About The Position

Aon Is Looking For An Underwriting Specialist II We currently have an exciting hybrid career opportunity for an Underwriting Specialist II in our Ft. Wayne, IN office. This position will support Aon’s K&K Insurance group Mass Merchandising business group within Aon Affinity. Aon is in the business of better decisions: At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Requirements

  • 1+ years of office and/or administrative background.
  • Customer Service experience including verbal/telephone skills.
  • Strong organizational and interpersonal skills with attention to detail.
  • Ability to work with frequent and multiple policy, procedure, and regulation changes.
  • Proficiency at keying alpha and numeric information with accuracy and speed.
  • Knowledge of basic equipment functions, such as how to create and maintain files, printing, copying, faxing, phone messaging and voicemail.

Nice To Haves

  • P&C license preferred/must be obtained within 6 months of hire.
  • 1- 2 years Insurance industry experience preferred
  • College Degree preferred.

Responsibilities

  • Answer client phone calls that are received within the division and effectively communicate program guidelines to the client as well as answering any questions related to the specific programs.
  • Review, evaluate and approve insurance applications and related documents.
  • Follow up with client or agent on pending information needed for a complete submission following the specific guidelines for the cash with application program.
  • Prepare files for renewal solicitation. Verify accounts are still within the parameters of underwriting guidelines. Order loss runs and send non-renewals as needed.
  • Communicate with policy operations on the execution of tasks needed to bind an account or complete a client’s request.
  • Develop and maintain positive and constructive working relationships with underwriters, marketing professionals, brokers, and policy operations associates to provide high quality service to clients.
  • Assist in review and assignments of e-mails in unit shared e-mail boxes, including e-commerce websites (transaction confirmations).
  • Meet minimum performance standards determined by Key Performance Indicators.
  • Support a tier based phone support system answering calls from agents or insured’s as needed.

Benefits

  • a 401(k) savings plan with employer contributions
  • an employee stock purchase plan
  • consideration for long-term incentive awards at Aon’s discretion
  • medical, dental and vision insurance
  • various types of leaves of absence
  • paid time off, including 12 paid holidays throughout the calendar year
  • 15 days of paid vacation per year
  • paid sick leave as provided under state and local paid sick leave laws
  • short-term disability and optional long-term disability
  • health savings account
  • health care and dependent care reimbursement accounts
  • employee and dependent life insurance and supplemental life and AD&D insurance
  • optional personal insurance policies
  • adoption assistance
  • tuition assistance
  • commuter benefits
  • an employee assistance program that includes free counseling sessions
  • two “Global Wellbeing Days” each year
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