Underwriting Services Assistant I

MEMICPortland, ME
Onsite

About The Position

The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail.

Requirements

  • A high school diploma or equivalent is required.
  • Ability to type with speed and accuracy and strong attention to detail required.
  • Strong written and verbal communication skills required.
  • Will be required to stand and/or sit for extended periods.
  • Will be required to work with a Video Display Terminal.
  • May be required to do occasional reaching and bending.
  • May be required to occasionally exert physical effort (lifting/carrying) using appropriate equipment if needed.

Nice To Haves

  • One year of administrative experience preferred.
  • Prior experience in insurance is helpful.
  • Proficiency in Microsoft Office Suite products preferred.

Responsibilities

  • Monitors incoming quote requests and reserves, rates and assigns new business submissions.
  • Scans, indexes and routes underwriting documents into business workflows.
  • Reviews NCCI and state bureau reports to identify experience rating, merit and risk ID changes and updates or assigns as needed.
  • Updates and maintains ImageRight files, monitors document imports, identifies import system issues and coordinates with IT to test and resolve import system fixes.
  • Reviews and approves print files for outgoing policy documents.
  • Prepares and mails special handling documents and ensures adherence to mailing requirements.
  • Tracks, updates and reprocesses returned mail.
  • Ensures that archived documents are stored and destroyed securely.
  • Assists with special projects and initiatives as assigned.

Benefits

  • Check out our benefit offerings here!
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