Underwriting Service Specialist
About The Position
The Underwriting Service Specialist uses customer service skills, established processes, and software applications to achieve individual and unit targets and meet Service Level Agreements. The role works cross-functionally, analyzes key information, and determines appropriate courses of action. It provides service delivery for moderately complicated accounts, including policy and endorsement issuance, account setup and documentation, reviewing information for accurate system entry and data reporting, preparing or updating reports, rating and initial entry into rating models, processing underwriting transactions and requests, communicating with internal functions and brokers as a key contact for assigned accounts, and booking and invoicing. Other duties and special projects may be assigned. The position is incentive eligible. The posting identifies the role as remote through the #LI-Remote tag.
Requirements
- Demonstrated technical skills and insurance knowledge in workers’ compensation (WC), general liability (GL), property, and commercial auto.
- Analytical and problem-solving ability.
- Collaborative and team-oriented approach.
- Ability to serve as a resource for colleagues and other internal business partners.
- Self-directed, with personal accountability and a sense of urgency.
- Strong communication and organizational skills.
- 2–5 years of experience in the insurance industry.
- Experience with workers’ compensation, general liability, property, and/or commercial auto.
Nice To Haves
- Bachelor’s degree and/or insurance designation preferred.
Responsibilities
- Provide service delivery for moderately complicated accounts, including policy and endorsement issuance.
- File documentation and set up accounts.
- Review account information for entry into appropriate systems to ensure quality data reporting.
- Order, prepare, and/or update reports.
- Perform policy rating and/or initial entry into the rating model.
- Process various underwriting transactions and requests.
- Communicate with internal functions and brokers as a key contact for assigned accounts.
- Perform booking and invoicing.
- Complete other duties and special projects as assigned.
Benefits
- Multiple medical plans, plus dental, vision, and prescription drug coverage.
- Competitive 401(k) with generous matching.
- PTO beginning at 20 days per year.
- Up to 12 paid company holidays per year.
- Two paid Volunteer Time Offer days.
- Basic life and AD&D insurance.
- Short- and long-term disability coverage.
- Paid parental leave of up to 10 weeks.
- Student loan assistance and tuition reimbursement.
- Backup child and elder care.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
