Underwriting Service Specialist

Arch Capital Group • Home Base, NJ

18h • Remote

About The Position

The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to achieve individual and unit targets and to ensure Service Level Agreements (SLA’s) are met. The Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information and determining the appropriate course of action.

Requirements

• Demonstrated technical skills and insurance knowledge (WC, GL, Property & Commercial Auto)
• Analytical and problem solving ability
• Collaborative and team-oriented
• Demonstrated resource for colleagues and other internal business partners
• Self-directed showing personal accountability and sense of urgency
• Strong communication and organizational skills
• Bachelor’s Degree and/or Insurance Designation preferred
• 2-5 years’ experience in Insurance industry
• Experience with WC, GL, Property and/or Commercial Auto

Responsibilities

• Provide service delivery for moderately complicated accounts for policy & endorsement issuance
• File documentation and set-up
• Review account information for entry into appropriate systems that ensures quality data reporting
• Order, prepare and/or update reports
• Policy Rating and/or initial entry into rating model
• Processing of various underwriting transactions and requests
• Communicates with various internal functions as well as brokers to serve as key contact for assigned accounts
• Booking/Invoicing
• Other duties and special projects as assigned

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year
• 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance
• Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance
• Tuition Reimbursement
• Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level