Underwriting Service Specialist

Arch Insurance Group Inc. • Home Base, NY, IL

6d • $47,600 - $79,900

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. At Arch, our operations teams help drive business growth by delivering exceptional service and efficient processes. This Underwriting Service Specialist role supports a new product within our Executive Assurance team, where workflows are still being established. We are seeking a creative problem solver with experience building workflows, developing SOPs, and driving change. The ideal candidate will be comfortable taking initiative, collaborating cross-functionally, analyzing information, resolving issues, and adapting to evolving business needs while partnering with underwriters, corporate resources, and global teams to meet key commitments.

Requirements

• Critical Thinking
• Organized
• Ability to Prioritize
• Analytical and problem solving ability
• Detail-oriented
• Customer-focused
• Collaborative and team-oriented
• Self directed showing personal accountability and sense of urgency
• Strong communication and organizational skills
• Bachelor’s Degree preferred
• 2+ Years experience in same or related field preferred

Nice To Haves

• experience building workflows
• developing SOPs
• driving change
• comfortable taking initiative
• collaborating cross-functionally
• analyzing information
• resolving issues
• adapting to evolving business needs

Responsibilities

• Policy & endorsement issuance
• File documentation and set-up
• Review account information for data entry into appropriate systems
• Order, prepare and/or update reports
• Policy Rating and/or initial entry into rating model
• Processing of various underwriting transactions and requests
• Correspond with brokers for information at Underwriter’s request
• Booking/Invoicing
• Coordinate services with other services units, as needed
• Other duties and special projects as assigned

Benefits

• multiple medical plans
• dental coverage
• vision coverage
• prescription drug coverage
• competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year
• 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance
• Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance
• Tuition Reimbursement
• Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level